Frequently asked questions

Do the phones come with accessories?

Yes! Every smartphone comes with a free fast charger, phone case, and wireless earbuds

What if I don’t like the phone after receiving it?

If you’re not satisfied with your phone, simply contact our WhatsApp customer support! As long as it’s within 14 days and meets our return policy, you can request a return or exchange

I’ve already placed my order. How will I receive my product?

Thank you for your order! Within 24 hours, our team will contact you via email or WhatsApp. Within 3 business days, we’ll share your tracking number, and you can expect to receive your product within 7 business days at the latest

How much does shipping cost?

Free Shipping on Orders Over KSh 8,000